Steven Dunwell

IT solutions with real customer service

Supplying computer support to home and business users

in Lagos, Luz,  Burgau and the entire Western Algarve

About Me

Technical

An experienced IT Professional with over 30 years' experience within the London legal profession and supporting home users.

Service

I understand fully the needs of the home user and corporate clients equally as well.  Adding customer service to the technical solutions that I provide is key to a happy customer.

Solutions

Extensive experience in solving home user issues with all makes of laptops, PC's, tablets, smartphones and smart TV's supported.


Planning, development, installation and ongoing support for business clients enhancing ROI solutions.

Services

Home

  • Software, including upgrades and internet issues
  • Hardware upgrades
  • Printer installations
  • Maintenance and repair issues
  • E-mail challenges
  • Networking solutions

Business

  • Networking in business
  • Backup and storage solutions installed and maintained
  • Upgrades to software and hardware
  • Training offered for new services installed
  • Hardware purchasing and installation

Community

  • Free local drop in centres for minor issues (see Events section)
  • Monthly articles in the Tomorrow magazine on current topics (see Published Articles section)
  • Training workshops for the local community
  • Working with local charities

Testimonials

Customer service

"I want to record my sincere thanks and appreciation for your extremely professional assistance to me this morning in resolving my desktop software problems.  I shall recommend you to anyone I encounter needing IT assistance."

Christopher - Luz


Easy to deal with

"Steve is an IT problem solver who speaks in a language I can understand with an approach which is so refreshing. Steve is thorough, determined and easy to deal with while getting to those solutions. I recommend him for your IT support needs without hesitation and would be delighted to provide further testimonial if required” 

Stephen - Portimao

Professional and reliable service

"I can recommend Steven. I had ongoing issues with my old PC until Steve had a look at it. He sorted out all my issues but recommended that I upgraded to Windows 7. I left my PC with him and within 24hrs he returned it fully upgraded, with all my files and data intact.  An excellent, professional and reliable service. Thank you Steven"

Damian

Helpful and supportive

"Steven has a way of being able to explain IT issues in everyday language which means he can solve problems for you, without making you feel like a fool. He is always helpful and supportive with problems large and small."

Gill - Director 7 Elements - UK

Events

Free IT support and help sessions for October and November 2018

No appointment necessary. 

Bring your device, purchase at least a drink from the establishment and I will give you 10 minutes free IT support or help with any simple issue you may have with your laptop, PC or smartphone.

If the issue cannot be resolved, an appointment can be booked at a later date, at your convenience.  Looking forward to seeing you there.

16th October

Free IT support and help session

11am - 1pm

Artesão Café, Lagos

+ Event Details

16th October

Free IT support and help session

Artesão Café

Marina de Lagos

Lojas 11/12, Lagos


11am - 1pm

Artesão Café, Lagos

23rd October

Free IT support and help session

11am - 1pm

The Tropical Café, Lagos

+ Event Details

23rd October

Free IT support and help session

The Tropical Café

Nº. 33, Avenida dos Descobrimentos,

Lagos

11am - 1pm

The Tropical Café, Lagos

30th October

Free IT support and help session

11am - 1pm

Artesão Café, Lagos

+ Event Details

30th October

Free IT support and help session

Artesão Café

Marina de Lagos

Lojas 11/12, Lagos

11am - 1pm

Artesão Café, Lagos

13th November

Free IT support and help session

11am - 1pm

The Tropical Café, Lagos

+ Event Details

13th November

Free IT support and help session

The Tropical Café

Nº. 33, Avenida dos Descobrimentos,

Lagos

11am - 1pm

The Tropical Café, Lagos

20th November

Free IT support and help session

11am - 1pm

Artesão Café, Lagos

+ Event Details

20th November

Free IT support and help session

Artesão Café

Marina de Lagos

Lojas 11/12, Lagos

11am - 1pm

Artesão Café, Lagos

Contact Me

Please enter your contact details and message below and I will reply to you within 24 hours

Steven Dunwell - IT Solutions

Lagos, Portugal

+351 936 387 512

Available

24 hours a day

 7 days a week